Production emergencies: Fast and flexible action in a structured and smart way
If a joining process no longer runs smoothly, produces defective joints or too much scrap, it often affects your entire production and causes, in the worst case, a complete standstill.
Flexible, fast and experienced
In this situation you need the right partner. An experienced partner who, in a fast and flexible way, assists in getting the situation under control again.
As a relatively small and independent company, we are at the time of need capable to take rapid action that is free of red tape. At the same time, our experienced staff has access to the entire know-how of our research partner ISF.
Based on experience, we often succeed beforehand in the quick identification of the cause of errors.
Cool head and structured analysis
But even if the cause is not obvious, we keep a cool head. With the required tact and intuition we collect, together with your staff, all information about previous troubleshooting tests and collect all potential influencing factors which may have caused the error.
In order to determine the causes of error and to get to the root of the problems we develop, in cooperation with your team, a checklist with measurement and test data. Action will be taken to correct the error permanently, mere tinkering with the symptoms will be avoided.
If required, we will include your system manufacturer. Our technical expertise and our good contacts to almost all leading manufacturers enable us to communicate on a professional level.
Considering the human factor
Errors and defects are not always caused by technical failures. Operating errors or incorrectly entered parameters may also be the cause of defective joining processes. Also in troubleshooting, one may overlook the obvious in the heat of the moment.
We all make mistakes. Each one of us has had to learn from own mistakes. This was only possible because of the error management culture in our team is working without finger-pointing or a patronizing know-it-all attitude.
We maintain our way of error management also when dealing with our customers' employees and teams. Only then, with these sound principles, it will be possible to transfer the efficient know-how that is necessary to prevent similar errors.